We handle returns on a case-by-case basis with the ultimate objective of making our customers happy. All incidents of damages or order discrepancies must be made to the sales department within 48 hours of receipt of order (determined by tracking information). Returns will not be accepted without prior authorization. We will send replacements when appropriate. Please contact our sales department to speak with an accounts manager to resolve any problems.
If you have an issue, the best thing is to E-mail us using our contact form or give us a call and find out how we can help you.